My hotspot has become inactive

My hotspot became inactive 3 days ago and ive tried resetting it the light on my hotspot is green but its still not generrating any rewards and shows on the app as inactive im not sure how to get it to start talking again any help would be appreciated

1 Like

When this happens to my hotspots, it usually works itself out in a couple of days. Is it working now?

1 Like

since the update to solana I have the same issue

1 Like

I have the same issue, after migration, I can see my HNT but not receive any rewards.

1 Like

My hotspot shows witnessing but does not earn any rewards. Been monitoring it for a month and the rewards are not being added.

In the new system you need to claim your rewards you no longer get the rewards automatically.

Open the Helium Wallet app (black icon), go to the rewards tab (diamond) and claim your IOT rewards there.

The LoRa IOT network rewards are paid in IOT tokens now, you can then convert IOT to HNT or hold IOT, as you wish.