Why reduced transmit scale?

My miner, Scruffy Berry Bobcat, is the only miner in my hex. However, my transmit-scale is only 38%. Why isn’t it 100% like my other miner, Sharp Fleece Hamster?

Hi @247earnings

I recently pulled up your Hotspot on Crowdspot.io. What you say appears to line up in terms, I’d reach out directly to folks at Helium if you havne’t for context. See Crowdspot Link

Thanks, I will. Do you have a contact link/email address to contact them?